Clerk Band

Overview

The Lax Kw’alaams Housing Department has an exciting and immediate opening for a Full‑time Housing Clerk. As a key member of the team, the Housing Clerk provides essential administrative support to the day‑to‑day operations of the department. This role includes managing tenant records, processing housing applications and rental payments, and assisting with housing‑related documentation. The Housing Clerk serves as a primary point of contact for tenant inquiries and maintains accurate, up‑to‑date filing systems.

The position also supports compliance with applicable housing policies, procedures, and regulations, helping to ensure efficient and well‑organized housing services.

• Coordinate communication correspondence from tenant in respect of their rent accounts
• Maintain tenants former and current rent accounts, setting up agreements and arrangements to clear arrears
• Provide support, guidance, and assistance to the Band’s Housing Committee
• Provide administrative back up to the Housing team, inputting data onto computerized systems
• Track and collect rent payments, security deposits, and follow up and address late payments and eviction notices
• Assist in the process of acquiring tenants by marketing available units, accepting and reviewing applications, and preparing and tracking rental agreements
• Coordinate move‑in and move‑out dates, including unit inspection and related paperwork
• Ensure that the band’s housing policies and by‑laws are consistently implemented and enforced
• Work with tenants to resolve housing concerns and complaints and maintain a record of issues addressed
• Maintain a record of required housing maintenance and assess and prioritize work to be assigned to the maintenance staff
• Perform all other duties within the scope of the position and as determined by the Senior Housing Manager

• Completion of a secondary school diploma (Grade 12)
• Post‑secondary education in office administration, business administration, or a related field (asset)

• Previous experience in office administration, business administration, or a related field
• Two years of experience in a similar position (asset)

• Ability to manage priorities
• Ability to meet deadlines
• Experience with office procedures and a computerized environment
• Able to deal effectively with the public
• Maintain strict confidentiality
• Clear and professional verbal and written communication
• Skilled in Microsoft Office
• Excellent time management and multitasking abilities
• Friendly, approachable, and helpful attitude
• Patient and calm

• You may have to spend long hours sitting and using office equipment, computers and attending meetings

• You will have to complete several tasks and responsibilities at one time and must be prepared to deal with emergencies and stressful situations at any time
• You may have to communicate and deal with tenants that may come may be distressed

• You will adhere to the Lax Kw’alaams Band Code of Conduct, Code of Confidentiality, Social Media Policy and any other policies in the Human Resource Manual
• Follow all guidelines harmoniously and cooperatively, creating a team approach in their duties for the Band’s future success
• Acceptable Criminal Record Check with Vulnerable Sector Search
• Valid Driver’s License (Class
  5)

• $ 27.51
• You can expect a supportive work environment, a total compensation package which includes a competitive wage, extended health and dental benefits and a pension plan
• As per the Canadian Union of Public Employees’ Local 2365 Collective Agreement

• We invite all interested parties to reply in the strictest confidence to Human Resources:

Preference will be given to Lax Kw’alaams Band Members or qualified applicants of Indigenous ancestry. However, we invite all qualified individuals to apply.