Job Description & How to Apply Below
Drive partner success in the education sector as a Strategic Relationship Manager with Handshake. Focus on enhancing product adoption, retention, and renewals while collaborating with top-tier educational partners.
In this role, you'll manage a strategic portfolio of education partners, ensuring their engagement and long-term satisfaction. Your experience in customer success will help you develop tailored programs that boost product usage and account health. Expect to travel 25%-35% of the time, adapting to business needs and seasonal demands.
Key Responsibilities:
• Own a portfolio of education partners and drive renewals
• Build tailored engagement programs for improved adoption
• Leverage data to identify risks and develop action plans
• Collaborate cross-functionally with Sales, Support, and Marketing
• Enhance partner experiences by addressing needs efficiently
Requirements:
• 2+ years in customer success or account management
• Proven track record in managing strategic accounts
• Strong SaaS aptitude and ability to learn systems
• Excellent communication and project management skills
• Analytical mindset with high attention to detail
Combine your expertise in partner relationships with strategic initiatives to advance education success with Handshake.
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