Center of Excellence Supervisor, Insolvency

Your Opportunity

Our office is looking for a Centre of Excellence Supervisor to join our Personal Debt Solutions team anywhere in Canada. This key role is responsible for overseeing the Tax team and performing tax work alongside leadership responsibilities.

• Distribute workload among teams and monitor for completion as assigned.
• Co‑ordinate with Team leaders to ensure compliance with BIA and BDO standards and best practices.
• Provide support and resolve client and creditor issues.
• Communicate expectations to team members.
• Monitor the teams’ productivity, ensuring that individual performance metrics are met.
• Identify performance issues and liaise with Team Leaders on a resolution plan.
• Monitor and ensure that accurate and high‑quality work is being performed.
• Coach team members to ensure their growth and develop their expertise.
• Identify CRA changes/updates in real time and develop strategies to incorporate changes.
• Evaluate team processes and develop plans to increase efficiencies.
• Prepare business plans/requests for staffing requirements/overtime/co‑op students.
• Work with Debt Hub developers on changes to the tax module to increase efficiencies.

• Demonstrate BDO's core values through all aspects of your work:
  Integrity, Respect, and Collaboration.
• Understand clients’ industry, challenges, and opportunities; be described as positive, professional, and delivering high‑quality work.
• Identify, recommend, and be focused on effective service delivery to your clients.
• Share in an inclusive and engaging work environment that develops, retains & attracts talent.
• Actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• Grow your expertise through learning and professional development.

• Excellent knowledge and understanding of insolvency rules, laws, procedures, and tax process, including preparation and filing.
• 5 or more years of related experience within the insolvency field and tax preparation experience, including self‑employed tax returns. Knowledge of bankruptcy specific tax returns (pre, post, in‑bankruptcy, provisional) is an asset.
• Working knowledge of iFirm is an asset.
• Able to prioritize with flexibility to manage workload demands and multiple tasks as required.
• Flexibility on working hours as some evening work may be required.
• Value teamwork, client service, and quality in detailed work.
• Due to the frequent and complex contact with our English‑speaking partners and clients in Quebec and outside of Quebec, and the need to draft documents in English, knowledge of English is essential.

Everyone counts:
We believe every employee should have the opportunity to participate and succeed. We are committed to a workplace culture of respect, inclusion, and diversity. If you require accommodation to complete the application process, please contact us.