Personal Banker - Ville

Location: Laval, Quebec, Canada

Hours: 37.5

Line of Business: Personal & Commercial Banking

Pay Details: 52700$/$52700 - 74400$/$74400 CAD

As a Personal Banker, you will provide customized financial planning advice to customers, promote suitable products, and maintain strong customer relationships.

• Advising customers on a range of investment and credit banking solutions
• Engaging with customers through thoughtful financial questions to create positive experiences
• Increasing customer financial confidence by providing personalized advice, addressing concerns, and escalating matters as needed
• Acting as a point of contact for frontline staff in handling customer problems
• Maintaining professional spaces according to marketing and regulatory guidelines
• Providing financial reviews, discussing portfolio updates, and suggesting customized solutions based on goals
• Staying current with emerging issues, regulations, and industry codes of conduct, and participating in process improvement initiatives
• Pursuing service-level and productivity targets
• Ensuring documents meet relevant regulatory requirements and reflect business intentions
• Contributing as a team member, promoting a positive and diverse work environment, and mentoring colleagues

• High school diploma and at least 1 year of relevant experience, or post-secondary education in a related field
• Completion of IFIC or equivalent; CFSA to be completed within 12 months if hired
• Experience in real estate secured lending and/or investment is an asset
• Strong knowledge of advanced investing and credit processes, banking solutions, and concepts
• Proficiency in MS Office and internet applications
• Effective communication skills and concise, logical presentation of ideas
• Strong organizational, planning, and time-management skills

TD is an Equal Opportunity Employer. We encourage candidates from all backgrounds to apply.