Gateway Guest Service Attendant Position

Join Gateway Casinos as a Guest Service Attendant and deliver top-notch hospitality to hotel guests. From Valet services to guest assistance, your role is key to enhancing visitor experiences.

In this part-time position, you will be responsible for ensuring guests receive the highest quality service upon arrival and throughout their stay. This role involves personalized interactions, handling luggage, and maintaining security protocols, contributing to a safe and enjoyable environment. You'll thrive in a busy setting, adeptly managing multiple guest needs while showcasing your service expertise.

Key Responsibilities:

• Acknowledge and greet all guests promptly

• Safely park and retrieve vehicles for guests

• Assist with luggage loading and unloading

• Explain hotel facilities and direct guests accordingly

• Uphold cleanliness and hazard-free work areas

Requirements:

• Excellent customer service skills

• Minimum ten years driving experience

• Valid Ontario Class G2 driver’s license and clearance

• Ability to lift and move heavy luggage

• Effective verbal and written communication skills

Bring your passion for hospitality to Gateway and become part of a supportive team dedicated to guest satisfaction.
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