Human Resources Business Partner u2013 Franchise

What you'll do

The Franchise Human Resources Business Partner (HRBP) plays a key role in driving talent strategy, recruitment campaigns, and leader capability across our franchise network. This role partners closely with franchise leaders to ensure they are equipped to attract, hire, develop, and lead talent effectively, while applying people practices consistently and sustainably.

• Lead and execute franchise talent strategies aligned to business and seasonal needs.
• Design and manage large-scale recruitment campaigns across digital, social, and local channels.
• Enable leaders through HR-related training, development, and practical people tools.
• Coach franchise leaders on performance management, employee relations, and leadership effectiveness.
• Drive consistent adoption of people practices and support change initiatives across the network.
• Support talent development, succession thinking, and workforce readiness.

• 8+ years of progressive HR experience, including significant experience in retail, franchise, or multisite environments.
• 5+ years as a senior HR Business Partner or advisor, supporting operational leaders.
• Proven experience leading talent strategies and recruitment campaigns, including high-volume or seasonal hiring.
• Strong expertise in training, leader enablement, and people capability development.
• Solid judgment and experience advising leaders on performance management, employee relations, and workforce planning.
• Ability to work in a field-facing, execution-focused role within a large, complex organization.
• CRHA designation (or equivalent) required.
• Bilingual (French / English).

• Comprehensive benefits and retirement programs.
• Continuing Education Programs.
• Other perks to support your well‑being.
• Career growth opportunities and product discounts.

We are committed to fostering an environment where belonging thrives and diversity, inclusion, and equity are infused into everything we do.

We welcome and encourage candidates from equity‑seeking groups. If you require any accommodation in applying for this role, or throughout the interview process, please let us know and we will work with you to meet your needs.