Ticket Supervisor at Hidden Valley

Position: Full-Time Ticket Supervisor at Hidden Valley
Lead daily operations at Cypress Hills – Hidden Valley Ski Hill as a Full-Time Administration and Ticket Supervisor. Manage team training, daily tasks, and guarantee excellent guest experiences.

This role combines administrative and leadership responsibilities, focusing on overseeing seasonal staff and ensuring smooth daily operations. You will handle revenue reconciliation, manage inventories, and provide exceptional customer service, ensuring the ski hill operates during public hours. An inclusive work environment is key to success.

Key Responsibilities:

• Train and supervise seasonal staff diligently

• Ensure compliance with daily operational procedures

• Review staff timesheets for accuracy

• Maintain excellent customer service standards

• Manage inventories and handle retail sales

Requirements:

• High School diploma plus two years related experience

• Minimum one year supervisory experience required

• Valid Class 5 Driver’s License and clean Driver’s Abstract

• Current Intermediate Standard First Aid and CPR Certificates

• Willingness to work varying shifts, including weekends

Become part of an essential ski resort team, ensuring a positive experience for both guests and staff.
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