Associate Director of Financial Services at Plative

Lead the Salesforce Financial Services practice at Plative as an Associate Director. Drive excellence in project delivery and team performance while fostering client relationships.

In this leadership role, you will report to the Senior Director of Salesforce Delivery. Your core responsibilities include ensuring customer satisfaction, mentoring high-performing teams, and overseeing commercial success. You will utilize both waterfall and agile methodologies to manage complex Salesforce projects.

Key Responsibilities:

• Ensure alignment with client leadership on project delivery

• Build customer loyalty through exceptional service

• Coach team members and promote skill development

• Manage resource forecasting and profitability

• Collaborate with Sales & Marketing for new business initiatives

Requirements:

• 5+ years managing Salesforce projects

• 3+ years in practice management and leadership

• Expertise in agile and waterfall methodologies

• Strong executive presence for C-suite interactions

• Experience with conflict resolution at executive levels

Lead transformative projects while fostering team excellence and commercial success at Plative.
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