Associate Director, Facilities_FT-Perm

Title of Job: Associate Director, Facilities
Date: August 14, 2026
Closing Date: August 30, 2026
Location: Toronto/GTA, ON - Facilities Management (Coverage across York Region, South Simcoe, and other LOFT program locations as needed)
Compensation: $89,865
$111,659 Annually Prorated
Work Type: Onsite
Job :
Existing or New Position: New

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Reporting to the Senior Director, Facilities Management & Tenant Relations, Associate Director, Facilities is a senior leader within LOFT Community Services’ Facilities Management department. The role will oversee and coordinate the successful operations of all facilities management-related functions. The Associate Director of Facilities will provide input regarding ongoing future planning and appropriate management of all LOFT properties, in accordance with the internal operating philosophy and practices, as well as the requirements of regulatory agencies.

The Associate Director, Facilities supports the strategic oversight of facility operations, infrastructure renewal, environmental services, and maintenance programs across the organization to ensure safe, compliant, efficient, and clients-focused environments aligned with organizational priorities. The role provides leadership to operations teams in the development and implementation of facility standards, preventative maintenance programs, operational procedures, compliance frameworks, vendor and contractor management, and budget oversight, while supporting continuous improvement, regulatory compliance, staff development, and efficient management of organizational resources

• Lead facilities operations, asset management, infrastructure renewal, and sustainability initiatives across the portfolio.
• Assist in capital planning, implementation of capital projects, and lease management and negotiations.
• Develop and implement facilities standards, operational frameworks, and preventative maintenance strategies.
• Ensure compliance with regulatory, accreditation, health and safety, and organizational requirements.
• Collaborate with senior leaders, funders, and community partners to support integrated service delivery and organizational priorities.
• Oversee vendor, contractor, and procurement governance to ensure quality, accountability, and value optimization.

• Provide leadership, coaching, and mentorship to Operations Managers and facilities teams.
• Foster a high-performing, inclusive, and collaborative culture focused on accountability, service excellence, and continuous improvement.
• Support workforce planning, succession planning, staff development, and performance management.
• Promote strong stakeholder relationships and effective communication with tenants, staff, contractors, and community partners.

• Drive operational efficiency, sustainability, risk management, and service quality improvements.
• Leverage data, performance metrics, audits, and maintenance systems to support informed decision-making.
• Lead the development and implementation of policies, procedures, emergency protocols, and best-practice facility standards.
• Identify opportunities to improve space utilization, operational performance, and organizational value.

• Oversee operating budgets, capital expenditures, resource allocation, and long-term financial planning.
• Manage procurement processes, contracts, and vendor performance to ensure compliance and cost-effectiveness.
• Ensure accurate operational, financial, maintenance, and compliance reporting.
• Support emergency preparedness, after-hours response, operational continuity, and tenant safety across all facilities.