Thyssenkrupp Strategic Customer Account Lead

Play a pivotal role in customer account management at thyssenkrupp Materials Services. Focus on ensuring operational excellence and effective communication with strategic accounts.

As the Strategic Customer Account Lead, you will be the primary liaison for key accounts, driving program management and production execution.

Your role requires a proactive approach in monitoring customer needs, managing inventory, and resolving operational issues. You will collaborate with multiple teams to guarantee customer requirements are met successfully.

Key Responsibilities:

• Serve as daily contact for assigned strategic accounts

• Monitor production and inventory based on customer needs

• Lead cross-functional initiatives to meet customer expectations

• Track program performance and resolve outstanding issues

• Communicate effectively with customers about developments

Requirements:

• Bachelor's degree in Business or related area preferred

• Minimum 5 years in account management roles

• Expertise in production planning and supply chain

• Strong communication and leadership skills

• Familiarity with complex operational environments

Deliver exceptional service and support to key customers while enhancing operational efficiency at thyssenkrupp.
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