Logistics Director

Our client, a well-established Quebec-based company in the distribution sector, is currently seeking a Logistics Director to lead its logistics operations and support the development of its teams as the company continues to grow.

Recognized for the quality of its service and its customer-centric approach, the company relies on a well-established operational network, an entrepreneurial culture, and a constant drive to improve its practices to support its growth.

It continues to modernize its operations by focusing on the continuous improvement of its processes, the advancement of its technological tools, and talent development. It offers an agile decision-making environment where managers enjoy genuine autonomy and can have a tangible impact on the organization’s evolution.

Reporting to senior management, the Logistics Director provides leadership for all of the company’s logistics activities. He is responsible for the overall performance of the distribution network, the optimization of warehousing and transportation operations, and the development of the teams that support the organization’s activities.

At the helm of a large team of employees spread across several distribution centers, he or she ensures the continuous improvement of processes, the evolution of logistics systems, the optimization of inventory, and the achievement of productivity, quality, and customer service objectives.

Working closely with the organization’s various departments, he serves as a strategic partner to senior management by actively contributing to the company’s growth, modernization, and operational performance.

Leadership of Logistics Operations

• Provide leadership for all logistics operations to deliver reliable, efficient, and safe service across the entire distribution network.
• Motivate, mentor, and develop a team of directors and managers by fostering a culture of accountability, collaboration, and continuous improvement.
• Maintain an active presence on the ground to support teams, understand operational challenges, and facilitate rapid and effective decision-making.
• Promote a work environment focused on health and safety, respect for individuals, and team engagement.

Operational Excellence

• Optimize processes, work methods, and logistics flows to sustainably improve productivity, operational quality, and customer service levels.
• Standardize best practices across the various distribution centers to ensure consistent and efficient execution of operations.
• Identify, prioritize, and lead continuous improvement initiatives to increase operational efficiency and support the company’s growth.
• Ensure the optimization of inventory, warehouse space, and goods flows to support the performance of the distribution network.
• Contribute to the evolution of systems, technological tools, and logistics processes, particularly by maximizing the use of the WMS and operational data.
• Promote the use of best practices in inventory management to improve product availability and operational reliability.

Performance Management

• Define, monitor, and analyze operational performance metrics to ensure that productivity, quality, inventory accuracy, and service objectives are met.
• Implement management routines that promote proactive decision-making and continuous improvement in results.
• Ensure rigorous management of budgets, resources, and operational priorities with a focus on efficiency and value creation.

Organizational Leadership

• Act as a partner to the company’s various functions to ensure effective coordination of logistics activities with sales, procurement, information technology, and other departments.
• Support teams in evolving practices, processes, and tools by fostering buy-in for change and the development of skills.
• Develop talent, support the next generation of leaders, and foster a climate of trust that encourages collaboration, autonomy, and accountability.

Customer Service

• Ensure a high level of service by guaranteeing product availability, operational reliability, and fulfillment of commitments to customers.
• Develop a culture focused on the continuous improvement of the customer experience,…