Account Director, Enterprise Unit

Department: Client Services

Location: Canada

Compensation: $120,000 - $150,000 / year

Title: Account Director
- Enterprise Business Unit

Department: Client Services

Location: Remote (Canada Preferred but not Required)

Compensation: $135,000 - $150,000 / year

Employment Type: Full Time

Reports To: Portfolio Account Director, Enterprise Business Unit

Clever Digital Marketing (CDM) is a performance marketing agency trusted by the largest home improvement companies across North America. We specialize in scaling client growth through full-funnel paid media strategies and deep business consulting. CDM’s success is powered by its industry-leading reputation for exceptional service delivery and performance, with growth driven almost entirely by client referrals and expansion.

Our Enterprise Business Unit (EBU) partners with home improvement industry leaders managing $500K+ monthly ad budgets.
These are high-touch, high-value, performance-obsessed clients. We operate as strategic advisors to them, integrating deeply with their internal teams to drive measurable growth through not only paid media strategy and execution, but also sales enablement, customer experience, and long-term profitability.

Clever Digital Marketing’s agency thrives on accountability, transparency, proactive leadership, and results — and we’re looking for leaders who do too.

We’re seeking a high-performance Account Director to lead enterprise-level accounts and client relationships with a deep sense of ownership, authority, and drive
. You’ll be the face of the agency and a strategic growth partner to your clients.
This role is not for the passive or reactive. You’ll push boundaries, challenge thinking, and anticipate problems before they arise, guiding both clients and internal teams with confidence and clarity.

Operating at the intersection of strategic consulting, performance marketing and analysis, and client leadership
, you’ll oversee as many as 3–5 large-scale accounts, each representing multimillion-dollar marketing investments, and play a key role in driving measurable business growth for your clients and for CDM.

Client Leadership & Strategic Advisory

• Serve as the primary strategic partner for up to 3–5 enterprise clients ($500K+/month ad spend), driving performance, alignment, and strategic direction.
• Act as the primary executive-level advisor for enterprise clients, driving performance, alignment, and strategic direction.
• Proactively push client thinking and agency performance, challenging assumptions and guiding toward scalable profitability.
• Lead data-driven performance reviews, highlighting insights from ROAS, CPL and conversion rates, to down-funnel sales metrics.
• Anticipate client needs, staying several steps ahead with proactive communication and clear recommendations.
• Build deep, trust-based relationships with VP and C-suite leaders.
• Guide clients with confidence and empathy, challenging thinking when needed to drive results.

Growth & Retention

• Own account retention, growth, and revenue forecasting.
• Identify opportunities for cross-channel growth and lead upsell conversations with credibility.
• Forecast risks early and course‑correct quickly, aligning internal teams to deliver solutions.
• Lead renewal and expansion conversations with clarity and confidence.

Performance Insight & Decision‑Making

• Diagnose funnel performance across paid search, paid social, landing pages, and CRM pathways to uncover root causes and optimization opportunities.
• Partner with analytics and media teams to connect marketing data to business outcomes.
• Translate complex performance data into clear, actionable insights (not just reports) that drive executive-level decisions for your clients.

Leadership & Team Collaboration

• Lead cross-functional teams across media, creative, CRO, and analytics to deliver high-impact, performance-driven campaigns.
• Model extreme ownership, proactive initiative, and clarity under pressure — the behaviours that build client and team confidence.
• Take full ownership of all client meetings, ensuring every touchpoint demonstrates strategic progress and delivers clear value…