Membership Coordinator (Non-Profit

Position Name: Mentorship Coordinator

Nature: Full-Time Employee

Reports to: Mentorship Lead

Location: Canada / Remote

Rate: CAD 28 per hour

Hours: Full-time, 37.50 hours per week (must be able to work between the hours of 9:00 AM to 5:00 PM EST)

Post Date: August 10, 2026

The Indigenous Friends Association (IFA) is a dynamic and innovative not-for-profit organization dedicated to empowering Indigenous communities through the integration of technology, education, and cultural preservation. Established with a vision to bridge the digital divide and foster digital literacy among Indigenous peoples, IFA has rapidly grown into a leading force in advocating for digital inclusion and cultural resilience.

At its core, IFA is committed to creating and nurturing spaces where Indigenous knowledge, languages, and traditions are celebrated and interwoven with modern technological advancements. This unique approach not only enhances access to digital tools and resources but also ensures that these advancements are aligned with the values and needs of Indigenous communities.

IFA's work encompasses a wide range of programs and initiatives, each designed to address specific challenges faced by Indigenous peoples in the digital era. From the IndigiTECH and IndigiTAL programs, which focus on equipping Indigenous youth with critical tech skills and digital literacy, to the development of culturally relevant educational content, IFA is at the forefront of creating meaningful and sustainable change.

The organization's commitment to research and advocacy further strengthens its impact, with initiatives aimed at promoting Indigenous data sovereignty and environmental stewardship.

Working at IFA means being part of a passionate team that values collaboration, innovation, and respect for cultural diversity. Employees are encouraged to bring their whole selves to work, contributing to a rich tapestry of perspectives and experiences that drive the organization's mission forward.

The Mentorship Coordinator is a front-line role responsible for the day-to-day operations of the mentorship program, including mentor and mentee recruitment, onboarding, matching, monitoring, and support. Working closely with the Mentorship Manager, the Coordinator ensures that every learner receives the relational, culturally grounded, trauma-informed support they need to succeed in their program and beyond.

The ideal candidate brings experience in social work, education, or community support services, with demonstrated skills in facilitation, case management, and learner engagement. They are compassionate, organized, and committed to centering Indigenous ways of knowing and being.

Trauma-Informed & Culturally Grounded Practice

• Apply trauma-informed principles in all interactions with learners, mentors, and partners
• Provide direct one-on-one support to mentees navigating personal, professional, or technical challenges
• Identify learners requiring additional support and elevate through appropriate channels (Mentee Situation Log, weekly status meetings)
• Maintain a participant-centred approach that respects learner dignity, autonomy, and self-determination

Mentor & Mentee Recruitment and Onboarding

• Enhance and oversee the implementation of an ongoing mentor recruitment plan, including annual and quarterly activity plans
• Develop and distribute program marketing materials and presentations to targeted organizations
• Ensure timely response and support to mentor and mentee inquiries and concerns
• Implement program policies and procedures for mentor and mentee screening, ensuring safety and confidentiality

Mentor & Mentee Monitoring and Support

• Supervise the participation of mentors and mentees in the mentoring program
• Manage the planning and implementation of mentor and mentee group events and activities
• Implement retention strategies and recognition activities for program participants
• Conduct regular check-ins with mentors and mentees and make referrals to other IFA programming and wrap-around services
• Coordinate the administration of program evaluation activities and guide relationship closure
• Maintain…