Alfa Service Sales Support Specialist

Drive customer success as a Service Sales Support Specialist with Alfa Laval, where your responsibilities involve providing technical assistance and supporting complex sales operations. This role is vital for ensuring customer satisfaction and efficient service delivery.

As a key member of the service team, you will engage with customers and partners, preparing detailed offers while ensuring a smooth handover from sales to fulfillment. The role requires a blend of technical expertise and customer service, ideal for those with an engineering background and experience in B2B environments.

Key Responsibilities:

• Deliver exceptional customer experiences across service operations

• Prepare and manage estimates, quotes, and proposals

• Collaborate with various stakeholders to address customer queries

• Provide field service technical support and guidance

• Ensure adherence to quality business processes

Requirements:

• Engineering degree with 1 year of relevant industry experience

• Experience with Alfa Laval equipment preferred

• Knowledge of control and automation systems

• Capable of creating technical documentation

• Excellent communication and problem-solving skills

Succeed in this role by leveraging your technical knowledge and customer service acumen at Alfa Laval.
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