Technical Sales Representative – Ontario

The Technical Sales Representative is responsible for developing and maintaining customer’s skill & knowledge of Roberlo products within the nominated territory. The position focuses on using application skills, product knowledge, and communication skills to help customers and prospects use the company’s products to the fullest advantage. This role works closely with the Business Manager / Sales Manager to identify potential new business, retain existing business, identify, and plan with Roberlo distributor(s) & Sales staff to develop a quality base of customers improve their product knowledge and product and general application skills.

• Development of Sales:
• Capably demonstrate company products and systems.
• Qualify potential new customers (if required); using needs-based approach to selling.
• Help existing customers improve efficiency of their business.
• Maintain professional and responsive relationships with existing customers.
• Good communication and responsible follow‑up.
• Technical Support:
• Can capably provide technical and applications expertise in the PV & CV & Light Industry sectors.
• Can provide customers with product knowledge and problem solutions.
• Can install equipment such as mixing machines and Roberlo’s Software in PCs.
• Provide competitor information to management.
• Support the development of local colours through the regular submission of colour spray outs, and colour panels.
• Administration & Expense Management:
• Act responsibly in the use of all company assets.
• Complete administrative activities on a timely and accurate basis.
• Plan work, and work to the plan.
• Provide periodic reports as needed on a timely basis.
• Adhere to company policies regarding health, safety, and the environment.

• Honest and clear communication.
• Excellence in customer service.
• Ability to coach and pass on technical knowledge.
• Sell paint systems through persuasive influence and knowledge sharing.
• Colour matching.
• Paint systems understanding and problem solving.
• IT colour retrieval, POS software, ipad, iphone.
• Follow up and attention to detail.
• Perseverance, resilience, and a sense of humour with the ability to relate to a diverse customer base.
• Clean Drivers Licence.
• Physical ability to lift items up to 20kg.

• Customer feedback and advocacy.
• Customer retention, growth, and sales growth to new clients (to budget).
• Teamwork within the business.
• Learning of various product platforms.

• Help other salespeople when reasonably requested.
• Attend company meetings and similar activities.