Tool Service Technician Job Laval area,Province de Québec Canada,Trades / Skilled Labor

Restoring Hilti tools to peak performance with speed, precision, and a commitment to excellence.

Maximize productivity within Repair Operations while delivering high quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool. Provide best-in-class tool repair service in support of Hilti’s Tool Service value proposition.

What You'll do

Functional leader and repair expert on 1-2 tool groups (tool families).

Maintains superior technical knowledge and skills through continuous professional development by studying & reviewing on-line repair manuals, schematics, & technical files.

Performs high quality repairs to Hilti products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems.

Complete understanding and adherence to repair standards while also ensuring Repair Technicians in assigned tool group use the Tool Service Platform and follow all standards.

Conducts final functional & safety testing after every repair to ensure customer safety.

Through continuous inventory, accurate picking of spare parts, & identifying & increasing inadequate safety stock levels, assists in maintaining adequate parts inventory & ensuring best-in-class repair service to Hilti customers

Provides data & information to Hilti quality & product managers that are used to identify potential improvements to the overall quality & safety of Hilti tools.

Maintains work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner.

Continuous and accurate levels of inventory ensuring achievement of spare parts accuracy targets within operation.

Leads by example and promotes a cohesive team-oriented environment

Determines Repair Center priorities in order to maintain same day turn-around-time while providing quality repair service.

Assumes ownership role for assigned tool work group(s) to maintain standards and achieve high performance

Identify, promote and execute continuous process improvements for repair center operations

Contribute to the Company’s financial success through COGS control, process improvement and cost containment throughout the repair process

Complete execution of repair standards throughout workshop

Promote and execute actions which support Hilti’s business strategy

Identifies stock shortages & wrong min/max levels, & works with materials management & the

Spare Parts Warehouse to correct ensuring spare parts availability & Hilti’s Lifetime Service commitment

Responsible for local on-site training and assists Regional Repair Expert with assigned tasks

Participation in regional or global workbench summits

Performs other duties as assigned by manager

What You’ll Bring

High School Diploma/GED or equivalent experience required

Minimum two (2) years’ mechanical/electrical repair experience or electric component assembly experience, required

Experience using Windows applications preferred

What’s In It for You

In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including:

Medical/Dental/Vision effective the first day of the month following employment

Team member Only coverage premiums paid by Hilti

Basic Life, Accident and Disability (AD&D) insurance paid by Hilti

Business Travel Accident paid by Hilti

Basic Dependent Life Insurance paid by Hilti

Option Life, AD&D, and Critical Illness for team member and dependents

Short-term Disability paid by Hilti

Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting

Generous Paid Time Off policy and holidays including two days to give back to your local community

Paid parental leave, sabbaticals, military leave

Up to five days per year of back-up daycare

Employee Assistance Program (EAP), company-paid wellness screenings

Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team…