Receptionist, Administrative​/Clerical

What You'll Do Here

This role is the face and voice of Triad Partners — the first point of contact for every caller, client, and visitor. The Receptionist ensures smooth day-to-day front‑office operations while delivering a superior, boutique‑like experience to the firm's prospects, clients, and team members. Beyond reception, this person keeps the office running efficiently through administrative support, mail handling, and general office upkeep.

• Phone Queue: Serve as the main point of contact for the phone queue and phone team, professionally answering and directing incoming calls in a friendly, warm manner.
• Client Greeting: Greet incoming clients and prospective clients in a professional manner, ensuring each guest has a complete, welcoming client experience.
• Front Desk Requests: Handle front desk inquiries and requests, providing assistance and information to visitors and staff.

• Scheduling: Help schedule appointments and manage the office calendar when necessary.
• Copying: Assist with copying and scanning, including follow‑up phone calls to appropriate companies as needed.
• Additional administrative duties as assigned.

• Mailroom Organization: Sort and distribute all incoming mail and packages, maintaining an organized mailroom.
• Shipping: Handle outgoing UPS shipping and other mail services, preparing packages for delivery and ensuring timely dispatch.

• Ordering Supplies: Monitor inventory levels and proactively order office supplies to ensure adequate stock is maintained.
• Office Maintenance: Coordinate communication with building maintenance and vendors on a regular basis to maintain office functionality, calling contacts for repairs when they arise.
• General Office Upkeep: Perform light upkeep duties, and keep the main office and conference room tidy and neat.
• Trash Management: Empty main trash receptacles as needed throughout the week, ensuring a clean and hygienic workspace.
• Recycling: Manage the recycling program within the office, ensuring proper disposal and recycling of materials.
• Kitchen/Pantry Maintenance: Monitor and refill office refrigerators and pantry with beverages and snacks, ensuring they are stocked and orderly.

• Proven experience in an office, administrative, or front‑desk role, 3‑5 years preferred.
• Proficient phone skills with a friendly, professional, and customer‑service‑oriented manner.
• Excellent command of the English language, grammar, and written/verbal communication.
• Strong organizational abilities with the ability to multitask and prioritize in a fast‑paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer/database software.
• Attention to detail and a proactive approach to problem‑solving, with consistent follow‑through on projects.
• Ability to work independently and take initiative with minimal supervision.
• Familiarity with office equipment and basic maintenance tasks.
• High school diploma; additional qualifications in Office Administration or a related field is a plus.

• Strong work ethic and a genuine desire to support the team.
• Flexible, self‑starting, and comfortable in a dynamic, fast‑paced environment.
• High level of interpersonal skills and a hard‑working, dedicated approach.