Remediation Officer

Remediation Officer

• Trinity Estates
• £Competitive
• Home Based (North & Midlands)

You will play a key role in ensuring our managed developments remain safe, compliant and well-cared-for by coordinating remediation activity from investigation through to completion. Working across a varied residential portfolio, you will turn complex technical findings into practical, resident-friendly plans that protect people, property and reputations.

Most days you will be reviewing reports and data, translating them into clear scopes of work, and coordinating suppliers to deliver safe, compliant remediation. You will keep residents informed, track progress and costs, maintain meticulous records and escalates risks promptly. You will also conduct planned site visits to verify quality, progress and resident experience.

• Remediation projects delivered safely, on time and within agreed budgets, with clear, auditable records.
• Risks identified early, prioritised effectively and reduced through well-structured action plans.
• Residents, clients and colleagues kept fully informed, with timely, empathetic and transparent updates.
• Robust contractor management: clear scopes, fair tendering, strong H&S oversight and quality assurance.
• Accurate data and documentation maintained, enabling confident reporting and regulatory compliance.
• Proactive pursuit of cost recovery routes (warranties, guarantees, claims) to protect client funds.

• Reviewing surveys, reports and site intelligence to define remediation priorities and scopes of work.
• Preparing tender packs, assessing proposals and appointing competent contractors and consultants.
• Building and tracking project plans, programmes and budgets, with regular progress reviews.
• Leading meetings and resident updates; issuing clear, accessible communications at key milestones.
• Carrying out site visits to validate quality, safety controls and adherence to specification.
• Maintaining compliance records, risk registers and MI dashboards for internal and client reporting.

• You are a structured, detail‑strong coordinator who stays calm, fair and solutions‑focused under pressure.
• You communicate complex, technical matters simply and empathetically to non‑technical audiences.
• You confidently challenge where needed and hold suppliers to account while building positive partnerships.
• You balance safety, quality and cost, making sound, evidence‑based decisions.
• You are self‑motivated, collaborative and comfortable working across multiple live projects.

• Coordinating building safety or defect remediation projects, including façade, fire safety or water ingress.
• Managing major works in residential property, including scoping, tendering and contractor oversight.
• Familiarity with H&S principles and construction best practice, including CDM and RAMS.
• Handling insurance/warranty claims and technical documentation to support cost recovery.
• Using property, project or asset management systems to track actions, risks and performance.

• Competitive salary, aligned to experience
• Car allowance for field‑based roles
• 24 days holiday plus bank holidays
• Pension scheme
• Vitality private healthcare
• Perkbox membership with discounts across retail, travel and entertainment
• Fully funded training and professional development, including paid study leave
• Employee referral scheme
• Annual salary review
• Free eye tests and Cycle to Work scheme
• Long service award
• Support for Army Reserve training

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.