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Senior Journey & Process Improvement Leader

Job in Lawrence, Douglas County, Kansas, 66045, USA
Listing for: Blue Cross and Blue Shield of North Carolina
Full Time position
Listed on 2026-07-07
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 118691 - 189906 USD Yearly USD 118691.00 189906.00 YEAR
Job Description & How to Apply Below
Position: Senior Journey Experience & Process Improvement Leader

Blue Cross and Blue Shield of North Carolina is seeking an experienced professional to lead process transformation initiatives. You will manage complex projects utilizing Six Sigma methodology while consulting with senior leaders across the organization.

The ideal candidate should possess over 8 years of experience in customer experience design and have a Lean Six Sigma certification. This role provides a hybrid work model and focuses on delivering quality experiences.

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Position Requirements
10+ Years work experience
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