Customer Service Representative - Liberal, KS 1

Customer Service Representative - Liberal, KS

Step into a high-impact role at HOERBIGER’s Liberal Service Center—where fast problem-solving, teamwork, and customer connection come together. As a Customer Service Representative, you’ll be the go-to person helping customers get exactly what they need, when they need it. You’ll manage orders, support quotations, keep materials moving, and work closely with operations and supply chain to deliver quick, accurate service every time.

• Serve as the primary point of contact for customers and sales.
• Enter orders, prepare quotes, and manage transactions in our ERP system with accuracy and speed.
• Coordinate local purchases, invoices, receiving, and inventory tasks.
• Track open orders daily and ensure on-time delivery through close alignment with supply chain.
• Help influence stocking decisions based on customer demand and market trends.
• Maintain clean, accurate data and follow standard processes to keep our operation running smoothly.
• Monitor key KPIs (OTD, OCR, overdues) and support alignment with the KAM team.
• Work overtime when needed to support urgent customer needs.

• 1–3 years of customer service, order entry, or supply chain support (industrial/manufacturing experience preferred).
• Strong communication skills and comfort working across teams.
• Excellent organization, attention to detail, and problem-solving skills.
• Proficiency in Microsoft Office; SAP experience is a plus.
• Ability to multitask in a fast-paced environment.
• High school diploma required; degree preferred.
• Valid driver’s license and willingness to work overtime as needed.

• A fast-paced, customer-facing role at HOERBIGER’s flagship North America service center.
• Competitive compensation and benefits, including medical, dental, vision, disability, and life insurance.
• Paid time off program with vacation, sick leave, parental leave, and 12 holidays annually (including 2 floaters).
• A 401(k) retirement plan with company matching, plus tuition reimbursement and financial wellness support.
• Global career growth opportunities in a culture that values innovation, fairness, and professional development.

HOERBIGER Service Inc. (HSI), part of the global HOERBIGER Compression Technology Group, provides maintenance and repair services for industrial reciprocating compressors across the natural gas, refinery, petrochemical, and industrial gas industries. With multiple service centers in the U.S. and Canada, we deliver reliable solutions that keep critical industries running. Join our global team of over 6,000 colleagues across 133 locations in 43 countries.

Guided by our values—Pione Spirit, Courage, Fairness, and Closeness—we are enabling change for a better tomorrow. At HOERBIGER, you will make an impact every day.

Ready to make a difference? Apply today and become part of our journey. #YouMakeADifference