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Member Experience & Solutions Advisor

Job in Lawrence, Douglas County, Kansas, 66045, USA
Listing for: Truity Credit Union
Full Time position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 46000 USD Yearly USD 32000.00 46000.00 YEAR
Job Description & How to Apply Below

Truity Credit Union is seeking a Member Service Representative to deliver outstanding service and build trusted member relationships. You will handle inquiries and transactions via phone, email, fax, mail, and digital channels, while staying informed on current credit union products and digital services.

Responsibilities include assisting with fraud-related issues, maintaining confidentiality, and supporting Spanish-speaking members when applicable.

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