Learning & Development Specialist

Trevi Pay, The Pay by Invoice Company™, is the global B2B payments infrastructure partner for manufacturers, retailers, travel companies, and banks. With our fully managed platform, intelligent apps, and 40 years of buyer intelligence, we help buyers buy, and sellers grow and get paid faster. Enabling more than $8B in global trade annually, Trevi Pay operates in 35 countries, with offices in Kansas, Mexico City, San Jose CR, Rijswijk NL, and Melbourne AU.

The Learning & Development Specialist I plays a key role in delivering and supporting impactful training and leadership development programs. This role partners closely with L&D teams and stakeholders to ensure programs are well-coordinated, effectively executed, and consistently maintained. In addition to facilitating training, the Specialist supports global onboarding efforts, contributes to the development and upkeep of learning materials, and helps drive the day-to-day operations that keep training initiatives running smoothly.

• Maintain, update, and revise learning and development documents and supplemental materials as needed.
• Deliver, monitor, and assess training effectiveness through the performance of learners and other methodologies.
• Effectively utilize formal and informal assessments to adjust in-class activities, guide next steps, and address learning gaps on the spot.
• Facilitate and coordinate New Hire Orientation for employees in the Europe region as needed.
• Support trainers and program owners by preparing, refining, and organizing training materials and learning assets needed for delivery.
• Coordinate administrative functions necessary to deliver and document training programs.

• At least 1 year of previous learning and development experience or other related experience.
• Proficiency with core workplace technology tools, including Microsoft Outlook, Teams, Word, PowerPoint, and Excel.
• Exposure to or interest in learning and development authoring tools (e.g., presentation, content creation, or learning asset tools).
• Basic understanding of learning and development processes and practices for adults.
• Ability to work occasional early-morning hours (starting approximately 5am or 6am CT) to facilitate New Hire Orientation for the Europe/Netherlands region and any additional training needs.
• Ability and willingness to contribute to the creation and ongoing maintenance of training and learning materials.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to assess learning and development needs and objectives, use various techniques for knowledge and skill-building.
• Strong orientation toward working collaboratively with equal comfort working independently.
• Basic project management and execution skills, with a strong ability to multi-task and handle multiple priorities in an ever-changing environment.
• Demonstrates curiosity and a willingness to learn new tools and approaches, including emerging technologies such as AI, to improve workflows, content creation, and training support.
• Open to experimenting with new methods and adapting processes to increase efficiency and effectiveness.

• Competitive salary
• Paid parental leave
• Generous paid time off
• Medical, dental, vision, FSA, Life/AD&D, long and short term disability
• 401K matching
• Employee referral program

• in saying yes to unique and challenging requirements
• empowered team members are creative team members
• our products make the customer’s day just a little bit better
• work/life balance makes us all more effective

Trevi Pay is an Equal Opportunity and Affimative Action Employer. We welcome all veterans and disabled applicants.

Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact  to request an accommodation.