Education Program Manager

Job Description

The Education Program Manager manages all support mechanisms relating to the design, delivery, and performance of professional education and workforce development programs for the Center. This role is responsible for ensuring a portfolio of programs are monitored and tracked from concept through execution, ensuring alignment with market demand, organizational strategy, and revenue goals. The position works cross‑functionally with faculty, partners, and clients.

Marketing and Enrollment Strategy (30%)

• Execute marketing plans for the Center programs and offerings.
• Draft and format marketing materials, including program descriptions, promotional emails, and social media content.
• Develop and execute integrated marketing strategies to achieve enrollment and revenue targets.
• Produce marketing materials including social media images, website graphics, and promotional flyers.
• Maintain a marketing calendar outlining promotional activities, timelines, and outreach schedules.
• Oversee development of marketing assets and messaging aligned to target audiences.
• Maintain enrollment tracking (Hub Spot) mechanisms for upcoming programs and workshops.
• Assist with collecting testimonials, participant feedback, and program success stories for marketing use.
• Coordinate communication with registrants including confirmation messages, reminders, and follow‑up materials – Hub Spot.
• Support post‑program communications including participant surveys and follow‑up engagement opportunities.

Program Management and Delivery (30%)

• Manage the full lifecycle of professional education programs from design through evaluation, including space logistics, technology needs, and participant communications.
• Prepare scopes of work, timelines, and deliverable summaries for professional education and consulting projects.
• Maintain the Center’s customer relationship management (CRM) system, including data entry and contact management.
• Maintain and update website content related to Center offerings.

Program and Business Development (25%)

• Lead development of proposals for professional education programs, consulting engagements, and workforce initiatives.
• Compile background research, data, and organizational information required for proposal development.
• Conduct market analysis to identify new program opportunities and revenue streams.
• Develop scopes of work, pricing models, and program structures aligned with CWE strategy.
• Track and manage pipeline of opportunities and revenue projections.
• Maintain Hub Spot tracking system for proposal opportunities, deadlines, and submissions.

Data, Evaluation, and Budget (15%)

• Use CRM software and program data to monitor performance, enrollment trends, and program effectiveness.
• Develop reporting mechanisms and dashboards to increase leadership decision‑making.
• Maintain budgets, transactions, cost centers, payment links through Hub Spot, and JRC processes.
• Identify opportunities for program improvement and expansion.
• Support long‑term strategy through data‑informed insights.

• A limited amount of in‑state travel may be required.
• This position may require occasional work outside of its usual schedule, including evening and weekends to attend events.

KU offers up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, nine paid holidays plus one discretionary day, a retirement program, medical and dental insurance, life and disability insurance, other benefit plan options, and State of Kansas discounts offered by various vendors. Education and professional development opportunities are also available, with tuition assistance up to 12 credit hours per year and Employee Dependent Tuition Assistance Scholarship (EDTAS) award opportunities.

In addition to the online application, the following documents are required:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume
• List of three professional references

Alex Terwilliger
alex.terwilliger

Application review begins July 23, 2026 and will continue until a qualified pool of applicants are identified. Anticipated start date:
August 31, 2026.