Senior Network Engineer - Enterprise Networking & Incidents

Position Overview

The University of Kansas Information Technology Enterprise Networking unit seeks a Senior Network Engineer to support, maintain, and enhance the university’s enterprise network infrastructure. This position is responsible for advanced technical work involving the design, implementation, administration, and support of complex network systems and services.

This role operates with a high degree of independence and serves as a senior‑level technical resource for the networking team. The Senior Network Engineer provides guidance on complex technical issues, contributes to standards and best practices, and supports the implementation of network architecture in collaboration with designated architecture functions. This position is responsible for adhering to all applicable university and Information Technology security policies and procedures.

KU is not able to provide H-1B sponsorship for this position.

• Serve as Tier 3 support for complex network incidents and service disruptions.
• Diagnose and resolve advanced technical issues affecting network performance and availability.
• Lead incident response efforts, including coordination, communication, and resolution.
• Conduct root cause analysis and implement corrective actions to prevent recurrence.

• Administer and maintain enterprise network systems, including routing, switching, wireless, and core services.
• Perform configuration management, software updates, and lifecycle maintenance.
• Support capacity planning and performance monitoring activities.
• Manage IP address allocation and related services.

• Implement network infrastructure projects, including installation, configuration, and integration of hardware and software components.
• Coordinate implementation activities with team members, customers, and vendors.
• Ensure solutions align with established standards, security requirements, and operational needs.

• Analyze business and technical requirements and develop network solutions to meet organizational needs.
• Collaborate with internal teams, vendors, and stakeholders on infrastructure planning and design.
• Contribute to the development and refinement of network standards, procedures, and best practices.
• Provide technical input to support long‑term network planning and scalability.

• Provide technical guidance and consultation to team members on complex issues and implementations.
• Review and validate technical configurations and changes for accuracy and compliance with standards.
• Assist with work prioritization and coordination to support service delivery objectives.
• Participate in project and operational work requiring advanced technical expertise.

• Develop and maintain technical documentation, including network diagrams, configurations, and procedures.
• Ensure documentation is complete, accurate, and aligned with established standards.
• Support compliance with institutional policies and regulatory requirements.

• Other duties as assigned to support the unit’s mission and goals.

• High School Diploma/GED and seven (7) years of relevant experience; OR Associate’s degree and five (5) years of relevant experience; OR Bachelor’s degree and three (3) years of relevant experience.
• Three (3) years of experience in network design, implementation, configuration, and troubleshooting.
• Two (2) years of experience configuring enterprise network devices, including switches and routers utilizing routing protocols such as BGP and OSPF.
• Two (2) years of experience with IP addressing, subnetting, and core networking protocols (e.g., TCP/IP, ARP, DHCP, DNS, RADIUS, IPsec, STP/RSTP, LACP, MC‑LAG).
• Demonstrated ability to communicate effectively with both technical and non‑technical audiences.

• Bachelor’s degree in computer science, engineering, information technology, or a related field.
• Experience in a technical leadership or senior contributor role, including mentoring others, coordinating…