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Lead ServiceNow Developer

Job in Lawrence, Douglas County, Kansas, 66044, USA
Listing for: MNJ SOFTWARE
Full Time, Per diem position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

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About Us

Energize your career with one of Information Technology’s fastest growing companies.

About Us

Energize your career with one of Information Technology’s fastest growing companies.

You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading IT companies, MNJ SOFTWARE is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.

We live for the opportunity to make a difference and right now, we are living it up.

MNJ SOFTWARE is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match.

MNJ SOFTWARE offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development.

MNJ SOFTWARE service offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing.

MNJ SOFTWARE takes pride in building strategic long-term client relationships.

MNJ SOFTWARE is only hiring those authorized to work in the India and unable to provide visa sponsorship at this time.

Job Details

MNJ SOFTWARE is looking for talented individuals who are interested to be part of "Our" journey to build a best-in-class organization, driving to deliver real results to global businesses, ensuring a level of certainty no other firm can match.

Lead Service Now Developer at MNJ SOFTWARE, you will participate in design, development and implementation of architectural deliverables of custom projects and products of MNJ SOFTWARE. The role includes working closely with lead, testers, customers, project/product managers and designers.



J0148

Title

Lead Service Now Developer

Experience

8-10 yrs

Job Type

Permanent / Contract [Depends on Project Needs or C2H]

Position Type

Full time [Monday – Friday]. Employees are required to have flexibility to work any of our 9-hour shift schedules during our normal business hours of (6am - 10pm IST) or (6pm to 6am IST). It may be necessary, given the business need, to work occasional overtime [unpaid].

Qualification

ME/M.TECH/BE/B.TECH/MCA/M.Sc(IT) etc

Technical/Functional Skills

This position involves being part of a dynamic team environment responsible for the Service Now system. Working closely with business stakeholders you will be part of a team that delivers advanced configurations that provide a world class experience for our customers and deliver enhancements that make internal operations more efficient.

Service Now is currently going through the process of becoming the replacement for multiple ticketing systems. This position will be a key participant in implementing of the requirements. Focus will be on the CSM features and functionality along with ITSM.

  • Contribute to the evaluation/execution of Service Now upgrades
  • Translate and validate business requirements and transfer into functional/technical requirement documents working within the framework of the tools available
  • Interact with Business representatives to ensure their requirements are being met
  • Develop solutions to meet the business requirements while meeting time and cost constraints
  • Contribute to acquisition customer support system integrations – typically moving existing customer support related data into Service Now
  • Participate in the full software development lifecycle (requirements, design, code, unit test, implementation)
  • Adhere to IT Change Management and best practices
  • Investigate and fix advanced (3rd level) application issues


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