IT​/Tech, Systems Engineer, Cybersecurity

Position: 0.0
Department

Information Technology

Primary Campus

University of Kansas Lawrence Campus

Job Description

30% - Incident Response and Problem Resolution

Serve as Tier 3 support for complex network incidents and service disruptions. Diagnose and resolve advanced technical issues affecting network performance and availability. Lead incident response efforts, including coordination, communication, and resolution. Conduct root cause analysis and implement corrective actions to prevent recurrence.

20% - Network Administration

Administer and maintain enterprise network systems, including routing, switching, wireless, and core services. Perform configuration management, software updates, and lifecycle maintenance. Support capacity planning and performance monitoring activities. Manage IP address allocation and related services.

15% - Network Implementation

Implement network infrastructure projects, including installation, configuration, and integration of hardware and software components. Coordinate implementation activities with team members, customers, and vendors. Ensure solutions align with established standards, security requirements, and operational needs.

15% - Network Design and Planning

Analyze business and technical requirements and develop network solutions to meet organizational needs. Collaborate with internal teams, vendors, and stakeholders on infrastructure planning and design. Contribute to the development and refinement of network standards, procedures, and best practices. Provide technical input to support long-term network planning and scalability.

10% - Technical Guidance and Coordination

Provide technical guidance and consultation to team members on complex issues and implementations. Review and validate technical configurations and changes for accuracy and compliance with standards. Assist with work prioritization and coordination to support service delivery objectives. Participate in project and operational work requiring advanced technical expertise.

5% - Documentation and Standards Compliance

Develop and maintain technical documentation, including network diagrams, configurations, and procedures. Ensure documentation is complete, accurate, and aligned with established standards. Support compliance with institutional policies and regulatory requirements.

5% - Other Duties as Assigned

Req  (Ex: 10567 )

32887

Disclaimer

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses:
Associate Vice Chancellor for the Office of Civil Rights and Title IX, civil rights, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, , 711 TTY.

Work Schedule

M-F 8-5

FLSA Status

Administrative

Contact Information to Applicants

Ray Wright

raymond.wright

Required Qualifications

* High School Diploma/GED and seven (7) years of relevant experience; OR Associate's degree and five (5) years of relevant experience; OR Bachelor's degree and three (3) years of relevant experience.

* Three (3) years of experience in network design, implementation, configuration, and troubleshooting.

* Two (2) years of experience configuring enterprise network devices, including switches and routers utilizing routing protocols such as BGP and OSPF.

* Two (2) years of experience with IP addressing, subnetting, and core networking protocols (e.g., TCP/IP, ARP, DHCP, DNS, RADIUS, IPsec, STP/RSTP, LACP, MC-LAG).

* Demonstrated ability to communicate effectively with both technical and non-technical audiences, as evidenced by application materials.

Employee Class

U-Unclassified Professional Staff

Advertised Salary Range

$86,000 - $95,000

FTE

1.0

Preferred Qualifications

* Bachelor's degree in computer science, engineering, information technology, or a related field.

* Experience in a technical leadership or senior contributor role, including mentoring others, coordinating work activities, supporting operational prioritization, and participating in enterprise IT service delivery processes such as incident management and ticket coordination.

* Experience contributing to network architecture, standards, or design activities in collaboration with engineering or architecture teams as evidenced by application materials.

* Experience with enterprise networking technologies and vendor ecosystems such as Aruba, Cisco, or Juniper, including wireless networking environments.

* Experience with network security technologies (e.g., firewalls, VPNs, intrusion detection and prevention systems) and enterprise network operations tools including monitoring, configuration management, and DNS/DHCP…