Student Academic Technology Job Lawrence area,Kansas USA,IT/Tech

Position: Student Academic Technology Support

Student Academic Technology Support | University of Kansas

KU Information Technology's Academic Technology Support Team is an active team of KU students tasked with supporting KU faculty, staff, and students with their use of technology. Academic Technology Support Team (ATST) members assist with KU IT services, including:

Classroom Technologies
IT Training
Digital Signage
Educational Technologies
Accessibility
Promotion of KU IT services

The ATST is a great opportunity to gain skills in AV, productivity, presentation, and production technologies. Team members will work both in groups and independently, performing classroom AV checks, assisting users in those classrooms, supporting auditorium AV technologies, and a number of tasks/duties that will assist our full-time staff. Prospective ATST students should enjoy problem-solving, collaboration with teammates, and practicing excellent customer service.

Self-motivated candidates, with a willingness to learn new things, should thrive in this position. The technical skills needed in this position will be provided through training and mentoring with staff and supervisors. The ATST provides a welcoming and rewarding work environment for KU students. If you enjoy learning new technologies and working in a creative and engaging environment, consider applying today.

Job Description

25% - Classroom checks/preventive maintenance

25% - Running troubleshooting calls

25% - Programming and installation

25% - Monitoring special events

Required Qualifications

Background/experience demonstrating being able to effectively communicate with customers, supervisors, and colleagues as evidenced in application materials.

Background/experience demonstrating being able to interact with KU community members with excellent customer service skills as evidenced in application materials.

Background/experience demonstrating being self-motivated, willing to learn new skills, able to follow instructions, and able to complete tasks with light supervision as evidenced in application materials.

Schedule availability to work 10-20 hours per week during semesters, and 10-35 hours per week during summer.

Preferred Qualifications

Audio-visual technology and presentation technology experience.

Experience with software or platforms that KU IT's Academic Technology units support.

Position Requirements

During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester.

Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

Employment Conditions

(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR. (2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.

Contact Information to Applicants

Kevin Horner hornerk