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Technical Consultant – Patient Monitoring
Job in
Lawrence, Douglas County, Kansas, 66045, USA
Listed on 2026-07-12
Listing for:
Jobtailor
Part Time
position Listed on 2026-07-12
Job specializations:
-
IT/Tech
Network Engineer, IT Support
Job Description & How to Apply Below
- Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows.
- Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches.
- Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
- Collaborate with cross‑functional teams including senior engineers, clinical partners, sales, and service teams to deliver high‑quality outcomes.
- Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues.
- Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures.
- Follow configuration management and version control practices to ensure consistency, knowledge sharing, and scalable support for future implementations.
- 2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital‑based healthcare environment.
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
- Foundational understanding of IT systems, networking concepts, and technical troubleshooting.
- Computer networking certification preferred (e.g., CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification).
- CCNA encouraged for career progression.
- Associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience. Bachelor’s degree preferred.
- Able to satisfactorily perform minimum Physical, Cognitive and Environmental requirements for this Field Service position.
- Must be able to travel for business (approximately 75%). This requires the ability to drive for 1-4 hours daily with occasional overnight stays and travel by air/train.
- Work flexible hours based on business needs including non‑standard work hours, overtime, weekends, and on‑call rotations.
- Wear all required personal protective equipment.
- CompTIA Network+
- Cisco Certified Network Associate (CCNA)
- Computer networking certification
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