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Tax Services: Client Lead
Job in
Lawrence, Douglas County, Kansas, 66045, USA
Listed on 2026-07-16
Listing for:
H&R Block, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
Management
Client Relationship Manager
Job Description & How to Apply Below
H&R Block, Inc. is seeking a Lead Client Relationship Professional to lead a team of CRPs through the entire virtual tax preparation experience, from registration to IRS acceptance.
You will ensure client service excellence, operational efficiency, and escalation handling while coaching and mentoring associates. The role includes supervising performance, training, and staffing, with responsibilities for monitoring metrics and maintaining knowledge resources.
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