Community Donation Manager

Position Summary

Community Donation Manager - NEW Location! The Community Donation Manager position averages 45 hours per week and is a non‑exempt role, during and after the formal training period.

• Geographic & job eligibility rules may apply.
• Comprehensive coverage (medical/dental/vision) at a reasonable cost.
• Specialized health programs – improve wellness (quit smoking, counseling, diabetes management, chronic joint pain).
• Paid Time Off:
  Sick Pay; approximately 2 weeks vacation; 6 paid holidays plus 1–2 floating holidays.
• Up to 50% off store merchandise.
• Flexible spending accounts using pre‑tax dollars for eligible health and day‑care expenses.
• Employee Assistance Program – free tools and resources to manage life’s challenges and maintain a healthy work‑life balance.
• 401(k) plan with generous company matching.
• Company‑provided life insurance with option to purchase supplemental plan.
• Annual Bonus;
  Performance Merit Increases;
  Disability Insurance;
  Parental Leave.

As one of the largest for‑profit thrift operators in the United States, Canada and Australia, we champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently‑used, one‑of‑a‑kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community‑based programs and services.

It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #Thrift Proud movement at

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose‑driven company, with a business model that people love for its impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

Comprehensive onboarding and training from day one. In‑house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization.

Accountable for the overall management and direction of the processes associated with the day‑to‑day functions of the Community Donation Center to make Savers the donation center of choice. Upholds company standards, regulations, and laws throughout all donor areas of the store (inside and outside), remaining aware of donor needs and monitoring and ensuring fast, friendly, and respectful service at point of donation.

Responsible for promoting brand awareness in their community and developing relationships with and inspiring local organizations to partner with Savers. Manages a team of Community Donation Center Ambassadors. The Community Donation Manager is guided by the Savers Vision and Core Values.

• Ensures CDC is organized, clean, safe, and welcoming; ensures donation flow, storage and staging are always maintained.
• Partners with the Production Manager/Store Manager to manage donation flow from the CDC into the production room to help facilitate a manageable supply flow at all times.
• Engages with customers and donors to actively promote Savers’ brand both in the store and in the community as required.
• Ensures donations are accurately weighed by classification and accounted for.
• Plans, tracks, and measures donation goals and results.
• Uses the CDC Scheduler and Daily Planner to schedule CDC Ambassadors appropriately, ensuring coverage is aligned with expected volume and donor traffic.
• Utilizes, in accordance with…