Retail Custom Framer

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Use Elevated ABC Deliver as a personal designer to build relationships with all customers while creating Custom Framing solutions; deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready‑made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in‑stock store.
• Support shrinkage and safety programs.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
• Participate in truck unload and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni Channel processes.

Other duties as assigned.

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

• Retail experience.
• Experience selling products and/or services to customers.

• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store.
• Ability to remain standing for long periods of time.
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
• If you need help performing these functions of your job, contact your supervisor so that we may engage in the interactive process and find a reasonable accommodation.

• Public retail store setting; all public areas are climate‑controlled; some stock rooms may not be climate‑controlled; some outdoor work may be required for retrieving shopping carts or unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

$16.50 - $19.40

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.