Seafood Department Supervisor. Lawrence Move Collective
Listed on 2026-06-02
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Retail
Retail & Store Manager, Customer Service Rep
Job Description
Are you passionate about providing outstanding customer service and creating a welcoming environment? As a Seafood Department Supervisor, you will play a vital role in ensuring our customers have an exceptional experience while maintaining a safe and clean department. Your leadership will help us meet our sales and profit goals while upholding our quality standards. Join our dedicated team and embody our core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities- Promote a culture of trust and respect by effectively communicating essential information with associates.
- Collaborate with team members to promote teamwork and achieve store goals.
- Establish performance targets and empower associates to meet or exceed them.
- Develop effective schedules to manage customer demand throughout operational hours.
- Train and guide associates in their roles, participating actively in performance appraisals.
- Ensure compliance with all local, state, and federal laws, as well as company policies.
- Create a welcoming customer environment by being knowledgeable about our products and promoting specials and samples.
- Skillfully cut seafood to meet customer specifications while maintaining product freshness.
- Prepare foods according to strict temperature logs and cooking guidelines.
- Work in partnership with management to develop and implement an impactful business plan for the department.
- Keep associates informed about current and upcoming in-store promotions.
- Conduct seasonal performance critiques for sales and merchandising oversight.
- Effectively monitor and control departmental expenses.
- Assist management with budget preparation, profit and loss reviews, and action plans based on financial reports.
- Update prices and promotional signage according to routine scheduling.
- Ensure compliance with country of origin labeling and regulations.
- Plan, organize and manage the inventory processes proficiently.
- Follow all food safety regulations and maintain best practices.
- Reinforce and adhere to safety programs, identifying and reporting unsafe conditions.
- Conduct regular equipment inspections and report any repair needs.
- Notify management about any customer or employee incidents.
- Report safety risks, illegal activities, and other issues as necessary.
- Work cooperatively in a dynamic and sometimes high-pressure environment.
- Manage conflicts in a calm, constructive, and cooperative manner.
- Act with integrity regarding all customer and business information.
- Follow instructions and seek help when challenges arise.
- Provide support to diverse groups, including minors, individuals with special needs, and older adults.
- Perform all essential job functions with or without reasonable accommodations.
- Strong communication skills.
- Basic math skills.
- Ability to thrive in stressful situations.
- Obtain a current food handler's permit upon employment.
- Proficient knife handling skills.
- High school diploma or equivalent.
- Previous management experience.
- Knowledge of seafood preparation techniques.
- Experience in a retail setting.
- Ability to speak, read, and write in a second language.
We are part of the Kroger family, serving customers through over 60 stores. Our mission is to provide exceptional food experiences while fostering diverse teams and a caring community. Join us to be part of a passionate team that values purpose-driven individuals eager to learn and grow!
What We Offer- Comprehensive healthcare coverage plans.
- Flexible scheduling with paid time off and holiday pay based on eligibility.
- Emotional and financial support programs.
- Valuable discounts on numerous purchases.
- Up to $21,000 in tuition reimbursement.
- Significant opportunities for career growth through training and development.
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