Licensed Optician
Listed on 2026-06-04
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Licensed Optician
Deliver brand value proposition & help establish Lens Crafters as the premier destination for all vision needs within the community. Create exceptional value in customers' lives by delivering legendary customer service & perfectly crafted high‑quality eyewear that exceeds expectations.
MajorDuties & Responsibilities
- Welcome all customers and set expectations
- Custom fit glasses & precisely place prescription in lenses
- Act as a leader in optical acumen
- Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
- Assist team with complex product needs & prescriptions
- Use technology accurately despite time pressure & customer volume, with exceptional product knowledge, using appropriate tools
- Proactively explore root cause of issues, forward thinking, ensuring customers are satisfied and expectations exceeded, solution driven
- Multi‑task, prioritize & manage time with competing priorities
- Strive to achieve exceptional results on brand KPIs & competencies
- Pride in store appearance, help keep store clean, attractive & organized
- Inform management of safety opportunities; demonstrate safe work practices
- Be resourceful, self‑motivated with desire for continual learning, improvement & results
- Adhere to company policies & procedures, including discounts, promotions & inventory management
- High School graduate or equivalent
- State licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener & team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Sales skills – ability to use & carry an iPad/tablet
- Familiarity with POS, computers & calculators
- Embrace new technology & change
Pay Range: 25.02 - 39.02
Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Equal Opportunity EmployerWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the U.S. receive preference in accordance with Tribal Law.
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