Lawrence-Fresh Specialist; Produce

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Full Time Lawrence, KS, US

20 days ago Requisition

Salary Range: $16.32 To $17.32 Hourly

Co-op specialists work closely with department managers to consistently meet the needs of shoppers in a fast-paced service environment. Specialists are department leads. They assist the manager in reaching sales and profit goals established for the department, and monitor all established quality standards.

Produce Specialists report to the Produce Manager and collaborate to guide daily operations of their department. They purchase, receive, price, prepare, merchandise, and return produce and products. Specialists demonstrate exceptional communication skills, support department staff through providing training and problem solving, prioritize and delegate tasks, and assist in monitoring adherence to customer service standards, food quality, and equipment operation and safety standards.

• Collaborate with department manager to guide daily operations within the department
• Provide exceptional, prompt and friendly service in person and over the phone
• Calmly, courteously, and tactfully handle stressful situations and make a positive impression on staff and customers.
• Observe, adjust, and delegate tasks based on customer flow and department priorities
• Work with Manager to achieve cost, margin, expense and labor targets.
• Collaborate with the Manager to provide coaching, training and skills development within the team
• Support initiatives for improving department processes
• Act as point person when Manager is not on shift during severe weather, shoplifting and disruptive situations, troubleshooting or correcting mechanical failure of department equipment, and communicating maintenance needs
• Comply with safety procedures and identify unsafe conditions; report all safety risks to store management (ex: items in need of repair, customer or employee accidents, safety risks or issues including robbery, theft, or fraud).
• Gain and maintain knowledge of cooperative ownership and business model practices
• Gain and maintain knowledge of products sold within the store and be able to respond to questions and make suggestions about products.
• Stay current with present, future, seasonal and special promotions and ads.
• Willing to work weekends and holidays.
• Reports to work as scheduled and on time.

• Purchase, receive, price, prepare, merchandise, and return produce and products in compliance with established practices and standards
• Serve and assist customers, explain products, flavor, taste and preparation
• Support training for Safe Food Handling practices and safe equipment use including knives and production equipment
• Assist with management of inventory and ensuring products are fresh and high quality
• Assist with accurately updating and maintaining inventory in the Point of Sale system
• Ensure that all production, inventory, prep, and display racks are properly stored, labeled, and rotated.
• Develop and maintain professional relationships with vendors
• Efficiently and accurately receive, record, code and track invoices
• Ensure department staff maintain a neat and clean department, including coolers, backstock and other storage spaces

All co-op staff are expected to model and demonstrate the co-op's values of hospitality, inclusion, and accountability.

• Past work record reflects dependability and integrity
• Open availability of 35+ hours/week
• Flexibility of schedule to adapt and respond to the needs of the department.
• Effective organization and time management skills
• Proven ability to follow through on commitments, prioritize and reprioritize as necessary
• Excellent interpersonal, motivational, team building, and customer relationship skills
• Must have the ability to read written and interpret verbal or demonstrated instructions; write identifying information and make requests verbally or in writing
• Must be able to solve practical problems and work towards solutions
• Must be able to perform simple addition and subtraction, as well as counting and recording

• The ideal candidate will have lead or supervisory experience in a grocery/retail setting and the ability to use discretion to execute the daily operation of the department without direct supervision.
• Knowledge of health and safety standards
• Ability to multitask and work quickly under pressure
• Product knowledge
• Intermediate skill with Microsoft Office Suite and digital communication

• $16.32 - $17.32/hour
• vacation and paid time off accrual
• free life insurance (at 30+ hours per week)
• 401(k) retirement plan with up to 3% match
• birthday and service anniversary recognition
• free community classes

Who says fresh, local and organic has to be exclusive?…