Parts Counterperson

Provide customers (both internal and external) requested parts and accessories in a timely manner. In addition to specifying the correctly needed items, the Parts Counterperson is responsible to solicit additional sales; charges out merchandise using the Dealer Management System, follow‑up on special orders, tag, store and process warranty parts, assist in conducting inventory cycle counts and keep inventory area, parts counter and retail area/displays clean and orderly.

High School

Less than 1 year

To support the growth and profitability of the Parts Department by assisting the Service Department and Sales Department as well as Wholesale and Retail customers in a friendly and professional manner.

• Provide excellent service by listening to customer and internal inquiries and requests, asking questions to ensure understanding of needs, and supplying parts in a timely manner.
• Perform a variety of customer service and stocking duties related to the receiving, sales and delivery of parts and accessories with an emphasis on same day repairs in the Service Department.
• Properly identify parts needed to provide an accurate price and availability.
• Assist with inventory management, the checking in, inspection and stocking of parts.
• Maintain a clean and professional appearance.
• Demonstrate our commitment to superior customer service.

• One or more years of Parts Counter experience preferred.
• Ability to work in a fast‑paced environment.
• Strong attention to detail with the ability to multi‑task.
• Capable of problem identification and resolution.
• Possess good time management skills.
• Team oriented with excellent communication skills.

• Closed on Sundays!
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• 401(k) with Company Match
• Paid Vacation and Holidays
• Employee Discounts on Vehicles, Service & Parts
• Employee Assistance Program
• Referral Bonuses
• Paid Training
• Community and Charity Involvement