Service Manager

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."For

more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.

What is this role about?

Our Commercial Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

What does a “Day-in-the-Life” look like?

Every day our teams of Commercial Pest Techs are out in the neighborhoods across the country visiting commercial customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction.

Here are a few more specifics of what you would be doing each day:

Monitoring branch scheduling and ensuring pest tech routes are successfully completed

Ensuring regulatory compliance and safety standards are met or exceeded

Responding to customer concerns, including resolving cancelation requests

Inspecting and evaluating the performance of Pest Technicians Monitoring and maintaining inventory levels of pest control products

Facilitating continual training of local sales and service teams

What do I need to be successful?

An associate’s degree and a valid driver’s license are both requirements. (A four year degree is highly desirable)
Having 1-2 years of related experience is very helpful, but not required

Willingness to relocate is highly desirable

You are able to effectively lead and motivate others

You have strong communications skills – impersonal, written, presenting

You are good at problem solving and coming up with practical solutions

You are able to build rapport easily and establish trust with customers and employees

You are detailed oriented and understand the importance of safety

You have a good aptitude for basic/intermediate math- necessary for doing calculations related to sales and service

Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Must possess a valid driver's license from state of residence

Why should I choose Terminix?

In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what you would receive as a member of the Terminix Team.

Comprehensive training and licensure, all paid by the company

Company vehicle, gas card, cell phone, and laptop

Highly competitive compensation (base salary plus bonus potential)
Opportunities for advancement and career growth

Medical, dental and vision coverage + discounts on Terminix brands

Short/long-term Disability and Life Insurance Paid time off Disclaimer

The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits…