Office Coordinator

Company Description

Home Weather provides innovative and reliable energy efficiency and weatherization solutions for residential and commercial properties. Based in Lawrence, MA, we are committed to delivering exceptional service, operational efficiency, and a collaborative work environment. We are growing and looking for a detail‑oriented Office Coordinator to support daily operations.

The Office Coordinator plays a key role in supporting administrative operations, scheduling, customer communication, and program coordination. This is an on‑site role that requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast‑paced environment.

• Manage incoming calls, emails, and customer inquiries
• Support daily office operations and administrative tasks
• Maintain organized documentation and customer records

• Weatherization scheduling and coordination
• Intake processing and client onboarding
• Assist with Eplus program coordination
• Track and update project timelines and status

• Assist with permits and required documentation
• Ensure files are complete and compliant
• Support invoicing preparation and documentation review

• Assist with inventory tracking and ordering
• Coordinate office supplies and operational needs

• Communicate with clients regarding appointments and updates
• Provide professional customer service and follow‑ups

• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Basic to intermediate Microsoft Excel experience
• Ability to work in a fast‑paced environment
• Bilingual English/Spanish preferred
• Salesforce or CRM experience preferred

• Scheduling and program coordination
• Intake and documentation processes
• Systems and software training
• Customer communication
• Internal workflows and procedures

Location:

Lawrence, MA (On‑Site)

Full‑Time or Part‑Time

Starting Pay: $20/hour

Apply Today!