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Retail Administrative Assistant

Job in Lawrence, Essex County, Massachusetts, 01843, USA
Listing for: New Balance
Full Time, Part Time position
Listed on 2026-07-01
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 25.15 - 31.45 USD Hourly USD 25.15 31.45 HOUR
Job Description & How to Apply Below
Position: Retail Administrative Assistant (30 Hours Weekly)

Retail Administrative Assistant

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

As Retail Administrative Assistant, you will provide a wide range of administrative support to the VP of Retail, Director of NB Owned Stores and Senior General Merchandising Manager. This includes preparing correspondence; coordinating travel, preparing expense reports, purchase orders, office supply orders, catering orders (set up and clean up). The Administrative Assistant will respond tactfully and promptly to inquiries and problems within your scope of established authority;

handle confidential information; and coordinate a full range of meeting, event and travel arrangements. This opportunity also involves utilizing your computer skills to create presentations often under tight time-frames.

Major

Responsibilities Include:

  • Preparing a variety of reports, correspondence, manuals and presentations utilizing a variety of software including Word, Excel, and Power Point and Diver
  • Maintain confidential documents and files and legal customer agreements.
  • Edit documents, schedule meetings, process expense reports, track PTO and assist with special projects as needed.
  • Responsible for making travel arrangements and coordinating all logistics for off-site meetings Interfaces with senior management across the organization and internal/external customers on a regular basis.
  • Coordinates and leads logistical planning of annual Managers Meeting as the primary support to the retail leadership team.
  • Plans Grand Opening (GO) of new retail stores by assisting with travel planning for Grand Openings and ensures new stores have all required supplies and kits
  • Work collaboratively with facilities, IT, Loss Prevention, cross functional teams, and other department administrative assistants
  • Full range of internal and external meeting/event planning, including room set up, catering orders (set up and clean up) and any other needs desired by the event owner.

Requirements For Success:

  • Associate's degree plus a minimum of 2 years of related experience as an administrative assistant
  • Experience event planning and/or retail store openings a plus
  • Strong project management skills
  • Superior communication skills, both written and verbal.
  • Excellent computer skills—Microsoft Office, Adobe
  • Ability to interact confidently with all levels of senior management and internal and external customers.

Lawrence, MA Corp Only Pay Range: $25.15 - $31.45 - $37.75 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally.

You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration.…

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