Senior Practice Assistant

## Senior Practice Assistant Apply remote type:
Onsite locations:
Conversion Only - Massachusetts time type:
Full time posted on:
Posted Todayjob requisition :
RQ4074494

Site:
The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
** Job Summary
** Department: DOM

Schedule:

Monday - Friday, Normal Business Hours, Onsite    Benefits:
Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!
Step into a role where your work truly makes a difference every day! As a vital member of our clinical operations team, you’ll provide administrative support to ensure our practice runs smoothly and efficiently. In this dynamic, fast-paced role, you’ll be the friendly face that plays a key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff.
The Senior Practice Assistant provides advanced administrative support to ensure efficient clinical practice operations under minimal supervision. This role serves as a key resource for scheduling, registration, billing, and patient service processes while supporting daily office operations and staff.
What You'll Do:

• Schedule patient appointments and maintain appointment records.

• Assist callers with inquiries and coordinate appointments.

• Process billing forms and scan documents into patient medical records (LMR).

• Serve as a Super User for scheduling, registration, and billing systems, providing guidance and training    
• Perform advanced scheduling functions, including surgical scheduling and schedule management.

• Provide functional guidance to Office and Practice Assistants.

• Support the Supervisor in overseeing daily practice operations.

• Handle messages related to prior authorizations, provider inquiries, prescription refills, and test results.

• Collect patient co-payments as needed.
** Qualifications
* *** Education
* ** High School Diploma or equivalent required.
** Experience
* ** 3–5 years of office experience required.
** Skills & Knowledge
*** Advanced proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
* Knowledge of office operations and standard administrative procedures.
* Strong phone, customer service, verbal, and written communication skills.
* Ability to compose, edit, and proofread professional correspondence.
* Excellent organizational, multitasking, and time-management skills.
* Ability to follow established processes and work effectively within a team environment.
* Strong attention to detail and accuracy.
** Additional Job Details (if applicable)
**** Why Join Mass General Brigham?**
* ** Work for a world-renowned healthcare system
** known for excellence in patient care, research, and innovation.
* ** Grow your career
** through internal mobility, professional development, and advancement opportunities.
* ** Enjoy comprehensive benefits
** including competitive pay, health coverage, retirement plans, and generous paid time off.
** Remote Type
** Onsite
* * Work Location
** 123 Main Street
** Scheduled Weekly Hours
** 40
* * Employee Type
** Regular
* * Work Shift
** Day (United States of America)
** Pay Range**- /
** Grade
* * 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive,…