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OTC & PTP Operations Lead, BPO & Finance

Job in Lawrence, Essex County, Massachusetts, 01842, USA
Listing for: LGC Group
Full Time position
Listed on 2026-07-08
Job specializations:
  • Business
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

LGC Group is seeking a finance professional in Massachusetts to oversee BPO service delivery and ensure effective resolution of customer/vendor queries. The role demands a strong communicator and relationship builder who can work with various departments to enhance customer experience.

Key responsibilities include approving credit limits, handling billing disputes, and maintaining compliance with internal controls. Experience in a shared service centre is essential, along with the ability to work independently in a fast-paced environment.

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