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Enterprise AI Customer Success Leader

Job in Lawrence, Essex County, Massachusetts, 01842, USA
Listing for: Genesys Cloud Services, Inc.
Full Time position
Listed on 2026-07-10
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 128700 - 226300 USD Yearly USD 128700.00 226300.00 YEAR
Job Description & How to Apply Below

Genesys Cloud Services, Inc. is seeking an experienced strategic advisor to enhance enterprise customer value through AI-powered experience orchestration. The successful candidate will lead strategic partnerships, engaging with executive stakeholders to drive revenue growth and deliver real customer outcomes.

The role requires over 10 years of experience in technology or consulting and a robust understanding of customer experience platforms. Exceptional communication and stakeholder management skills are essential for this position.

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