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Customer Experience Manager, Education Programs

Job in Lawrence, Essex County, Massachusetts, 01842, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-13
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 52000 - 72000 USD Yearly USD 52000.00 72000.00 YEAR
Job Description & How to Apply Below

Jobtailor in Massachusetts is seeking a motivated professional to support customer experience programs within education initiatives, helping improve engagement and satisfaction across Institutes.

You will map customer journeys, work with cross-functional teams, monitor basic KPIs, and assist with data analysis to identify trends and increase retention. This entry-level role is ideal for candidates with a business/marketing/education background and strong communication skills.

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