Garage Attendant - Lawrence, MA

What’s in it for you?

• Pay Activ – On-demand access to earned wages, up to 50% of earned wages immediately
• Paid training
• Free company uniform
• $200 bonus for each person you refer
• Growth opportunities
• Health Coaching & Resources – one‑on‑one health coaching available to all employees regardless of benefit enrollment
• Employee Assistance Program (EAP) – 24/7 confidential counseling for you and eligible household members
• Smoking Cessation Program
• 401(k) with Employer Match
• Medical, dental, vision – 3 plan options

We are a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”.

The Garage Attendant creates a welcoming atmosphere for our customers and clients by greeting the public with honesty, integrity, accountability, teamwork, and excellent communication skills.

• Greet customers by name, respond promptly and thoughtfully to correspondence, and resolve problems while maintaining a caring attitude.
• Complete all required paperwork and reports accurately and efficiently to account for parking revenues.
• Assist customers in lobbies, lanes, and the parking office; help direct traffic.
• Promote customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can‑do attitude, and willingness to help.
• Keep parking location clean – sweep, wipe surfaces and equipment, empty trash, change light bulbs, etc.
• Maintain and repair any malfunctioning parking equipment to ensure customer access.
• Wear the correct LAZ Parking uniform, arrive on time, and be ready to work when scheduled.
• Work independently or under supervision and follow directions of supervisors when requested.
• Inform loitering individuals to move off property or call the non‑emergency number for police support.
• Ensure the location is safe and address any potential hazardous conditions.
• Perform other related duties as assigned.

• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (a “never give up” attitude).
• Ability to work independently and multitask.
• Effective communication at all levels of the organization and with external customers.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrated sense of urgency and timeliness.

• Willingness to be flexible and work at multiple facility locations.
• Ability to handle challenging and at times emotionally charged situations.
• Proficient in speaking, reading, and comprehending the English language.
• Independent decision‑making ability; remain firm on decisions made.

• Standing and walking for long periods of time (95–100% of the time).
• Lifting and moving parking equipment.
• Sweeping and changing signage when needed.
• No sitting allowed unless on break or off‑property.

The physical demands described here are representative of those that must be met to perform the essential functions of this job. Reasonable accommodations may be made to enable qualified persons with disabilities to perform these essential duties.

Non‑Exempt

LAZ Parking is an equal opportunity employer. In all employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant’s consideration for employment on such grounds.

This employer participates in E‑Verify.