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Hybrid Customer Support & Case Specialist
Job in
Lawrence, Essex County, Massachusetts, 01842, USA
Listed on 2026-09-01
Listing for:
ASG
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
ASG is seeking a Customer Support Center Representative in Lawrence, MA to deliver high-quality assistance and manage complex cases within a hybrid work model. You will interact via phone, chat, and email, verify client data, and guide applicants through program requirements with discretion and accuracy.
Ideal candidates have 2+ years in customer support, experience with intake databases (Salesforce a plus), and strong communication and organizational skills.
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