Head of Customer Success & Growth Strategy
Listed on 2026-09-16
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Vector is seeking a Head of Customer Success to lead the post-sale journey, from onboarding to expansion, ensuring measurable pipeline impact. This hands-on leader will build the CS function from scratch, establish health indicators, and partner with Sales, Marketing, Product, and Ops to maximize customer value.
The role emphasizes strategic oversight, customer advocacy, and scalable processes with equity and growth opportunities in a venture-backed environment.
We invite applications for the Head of Customer Success & Growth Strategy position located in MA, United States.
We appreciate your interest in this position.
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This posting is for the Head of Customer Success & Growth Strategy role at Vector, based in MA, United States.
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