Patient Concierge & Front Desk Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Merrimack Health is seeking a friendly, patient-centered Front Desk Receptionist to greet guests and direct them to the right departments. You will manage calls, assist with way finding, and perform patient lookups using the EMR system, ensuring a safe and welcoming entry point for all visitors.
The role requires strong communication, two years of customer service, and basic computer skills. Prior healthcare lobby experience and bilingual abilities are a plus.
As a Patient Concierge & Front Desk Specialist, you will play an important part at Merrimack Health in Lawrence, MA, United States.
Learn more about the Patient Concierge & Front Desk Specialist role in the description above.
We appreciate your interest in this position.
Join Merrimack Health and contribute to our ongoing work.
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