Assistant Director of Adult Education

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About Northern Essex Community College:

THE COLLEGE:
Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown.

Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.

The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development;

and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.

We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.

We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.

Job Description:

POSITION:
Full-Time Assistant Director of Adult Education (Assistant Director):
Center for Adult Education;
Lawrence Campus (420 Common Street); 37.5 hours per week;
Non-Unit Professional Position.

SUMMARY:

The Center for Adult Education (CAE) at Northern Essex Community College is seeking an experienced, collaborative Assistant Director to help lead our program. CAE serves an immigrant-rich, multilingual community through a range of programs including English for Speakers of Other Languages (ESOL), High School Equivalency (HiSET/GED) preparation, college and career readiness, and transitions to "next step" programs.

The Assistant Director of Adult Education provides leadership and oversight for program operations, student services, and special initiatives. This role ensures effective coordination across outreach, intake, orientation, testing, enrollment, advising, data, and 'next step' programs. They supervise both professional and administrative staff, manage compliance, and aligns daily operations with strategic and equity-driven goals. They work closely with the Assistant Director of Teaching and Learning to ensure operational alignment with instructional goals and student success outcomes.

RESPONSIBILITIES:

The responsibilities include, but are not limited to the following:

* Collaborate with the Executive Director to set strategic priorities and lead continuous program improvement.

* Oversee all stages of the enrollment pipeline: intake, orientation, testing, enrollment, registration, class transfers, withdrawals, and post-exit follow-up.

* Support staff to develop and deliver student orientations and presentations.

* Supervise and support staff across key program areas, including outreach, enrollment, advising, data, Transitions to College, SNAP Employment and Training, and Integrated Education and Training.

* Provide coaching, facilitate professional development, and foster collaboration across teams.

* Partner with the Administrative Assistant to develop class schedules, coordinate classroom and resource assignments, and manage instructional and office supply needs.

* Work with the Assistant Director of Teaching and Learning to ensure instructional schedules, student services, and resources are aligned and integrated.

* Promote an inclusive, student-centered environment that supports persistence, retention, and success for diverse learners.

* Collaborate with advisors to identify student barriers to persistence and support coordination of support services to help students manage them.

* Monitor and respond to student feedback to guide ongoing improvements in programming and services.

* Collaborate with advising staff and instructional leadership to support career planning, transitions, and student retention.

* Support the development of new academic and career pathways tailored to adult learners.

* Provide strategic direction for CAE events, including Graduation and Adult Education and Family Literacy Week.

* Ensure operational compliance with college, state, and federal guidelines.

* Ensure accountability for data…