Senior Academic Advisor

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Full Time FY Full-Time North Andover, MA, US

3 days ago Requisition

Salary Range: $57,000.00 To $62,000.00 Annually

PCN 904
Position Overview & Responsibilities:

The Senior Academic Advisor in the Lucey Center for Academic and Career Advising works with students to support their academic success. Senior Academic Advisors meet 1-on-1 and in small group settings with students. They will be the primary academic advisor for students across the College. In this role, Senior Academic Advisors provide student-centered guidance, curriculum planning, academic advising, assistance in selecting concentrations/minors/courses, exploration into career options, foundational level of academic support, and help students connect with clubs and organizations.

This position reports to the Senior Associate Dean of Advising. This position will work closely with students, faculty, the Academic Success Center, the O’Brien Center for Career Development, and the Scammon Family Center for Experiential Learning to identify and create pathways for student success.

Primary Responsibilities:

Proactively work with students to provide holistic, academic support

Responsible for case managing students, as part of college case management collaboration

Support the Mack Force Student Central support desk and mailbox, providing a high level of student and customer support - responding to emails and correspondence in a timely manner and resolving issues

Make appropriate referrals to professionals across campus

Work in collaboration with the Career Advisors to ensure students have the experiences and resources to excel in their fields and to assess involvement and encourage participation in internships, co-ops, research and other experiential learning initiatives that will provide industry experience

Collaborate with the O’Brien Center for Career Development and the Scammon Family Center for Experiential Learning to plan and implement major/industry-specific programs

Assist students with operational processes including: course planning and registration, withdrawal, change of major/minors, override requests, etc.

Build collaborative and supportive relationships with faculty, academic and career related offices

Represent the Lucey Center for Academic and Career Advising at key Admission, Student Life and Alumni events

Elevate student experiences and achievements through social media, communications, website, O’Brien Center reports and prepare for Admission reports/events

Perform all other duties as assigned

Qualifications

Three or more years of academic advising experience, preferably with undergraduate students.

Knowledge of degree programs and corresponding career options.

Understanding of educational requirements and advising processes.

Excellent problem solving, communication, organizational, and interpersonal skills.

Positive attitude and ability to work effectively as part of a team.

Willingness to learn and develop as an advising professional.

Ability to relate well to students, faculty, staff, and parents/family members.

This is a 12 month, in-person position with occasional weekend and evening responsibilities.

Work Location

This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

This position is subject to the successful completion of a criminal background check.

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building an accepting and respectful community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect, and can contribute to Merrimack’s Catholic and Augustinian mission. All candidates should describe in their application how they will foster a culture that supports our mission.

About Merrimack College

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