Office Supervisor- Water & Sewer​/DPW

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Duties: T his po s ition man agesa nd dir e ct s th e d ay
-t o
-d ay op e rati o n so f wa t e r a nd sew er utilit y billin g a nd c u s t o m e r se r v ice s o f the Water& S ew er Di v i s ion.

R es pon s ibl e fo r s up e r v i s in g, c oordinatin g, pl a nnin g , and pri o riti z in g s t a ff e n gag ed in thefull ran g e ofbillin g,acc ountin g , p ay roll ,a ttend a nc e,a ndcu st omer s er v ic e acti v itie s .M

a n agesa nddir ec t s th eC it y ' s utilit y billin g and r e l a t e d ac c o untin g function s, includin g ov e r s i g ht a nd p e rform a n c e o f all as p e ct s o f b illin g a nd m e t e r r ea din g .R

e vi e w s w or k of meter reader sa nd billin g cl e rk s t o proc essa nd di s tri b ut e wat e r a nd se we r bill s. Pr e p a r e m o nthl y a cc ount s, w arran ts, recei va bl es,a nd qu a rt e rl y bill s.

Pr e p a r ess p e ci a lr e p o rt s fo r a uditing purpo s e s.S up e r v i ses a c count s r e c e i va bl e op e rati o n s, monitor s d e linqu e nt ac c o unt s c olle c ti ve l y a nd , co mpo s e s cu s tom e r co rr es pond e n ce .

to t h e Direct or,C it yCo uncil , r e l eva nt C i tyC ouncil s ubcommitt ees,a nd o th e rpubli c forum s. P e rform s u c ht as k s as are ass i g nedb y th e W a T e r C ommi ss ion e r a nd / orDPWDir e ctor.

C omput es c os t o f m a teri a l s and laborfor in s t a ll a tion sofs er v i c e s wa t e r and sewe r w ith W a T e r C ommi ss i o n e r a nd / orD P W Dir e c to r Re so l ves c o mplaint s from th e public regarding a c co unt s .Wor

ks w ith o ther wa ter utilit ys up e r v i s or sa ndp e r so nnel to troubl es ho o t a ndr eso l ve probl e m s( e. g . ,fa ult y m e t e r s, l e a ks, po o r wa terqu a lit ye t c .

), includin g di s p at chin g fieldop era ti o n s;g uid eswa t e r a nd sew ercu s tom e r se r v i ce a nd billin g o ffice op e ra ti o n s t owa rd co ntinu a limp rove me n t. M a n ages s p ec i a l proj ec t s as ass i g n e d.

A Bachelor's Degree in Accounting, Finance, Management or Business Administration with a concentration in Finance; three (3) to five (5) years' experience in an office management setting. A combination of eight (8) years of related office experience and a minimum of an associate's degree may be substituted.

The City of Lawrence is an Equal Opportunity Employer.

REASONABLE ACCOMMODATIONS are provided to applicants with disabilities. If you need reasonable accommodations for any part of the application and/or hiring process, please notify the Personnel Director at . The decision to grant reasonable accommodations will be made on a case-by-case basis.

Salary Grade
20-Step 1-($67,266.27annual salary)