Business Banker II

Division: Boston

Department: Business Banking

Reports to: Business Banking Team Leader

FLSA: Exempt / VP

Grade: 12

Salary Range: $80,083 - $147,544

Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Lawrence, MA or Chelmsford, MA

The Business Banker II is responsible for managing and growing a portfolio of business banking relationships through business development, proactive portfolio management, and credit administration. This includes conventional C&I, SBA, and Commercial Real Estate Lending as well as growing deposits and cash management fee income. This role is responsible for providing advice and valuable financial solutions to business clients and prospects and serves as the primary advisor by identifying financial needs, delivering customized banking solutions, and ensuring the overall quality, profitability, and compliance of the assigned portfolio.

Success in this role requires a self-driven individual with strong balance of sales performance, relationship management, credit acumen, and portfolio oversight. The Business Banker partners closely with credit underwriting, loan operations, treasury management, and other internal business partners to deliver exceptional client experience while maintaining a profitable and high-quality loan and deposit portfolio.

• Acquire, deepen, and maintain profitable client relationships through sales, prospecting and enhancing existing relationships for companies with revenues between $0 and $25 million in revenues and up to $5 million of debt. Consistently achieve annual growth and production goals for loans, deposits, treasury management and fee income
• Identify cross-sell opportunities by recommending appropriate products and services
• Build and maintain internal referral partnerships with retail banking, private banking, wealth management, mortgage, treasury, CRE, and C&I teams
• Represent the bank at community, industry, and networking events to enhance market presence and brand recognition

• Serve as the trusted financial advisor for business clients by understanding their operational and financial goals
• Manage an extensive portfolio of clients and prospects with annual revenues of $0-$25 million and help companies save, borrow, and invest for their current and future needs with relationship exposures up to $5 million
• Conduct quarterly outreach to clients and host annual client meetings to deepen relationships and identify new opportunities
• Deliver high level of responsiveness and exceptional customer experience throughout the client lifecycle
• Collaborate with internal partners to ensure seamless onboarding, loan closing, servicing, and ongoing relationship management

• Conduct regular portfolio reviews to monitor risk, and maintain overall portfolio health as appropriate
• Ensure timely collection and analysis of financial statements, tax returns, covenant compliance and other required reporting when appropriate
• Monitor maturing loans, annual reviews, covenant compliance, and past due exceptions to ensure adherence to credit policy
• Proactively identify deteriorating credit trends and recommend and implement appropriate action plans alongside leadership and the credit team

• Complete financial analysis of prospective and existing client credit opportunities
• Analyze financial statements, tax returns, cash flow, debt service coverages, leverage, liquidity, collateral, and trends
• Prepare clear and concise lender submissions for underwriting and credit review
• Structure loan requests that appropriately balance client need and risk management

• Bachelor’s degree in business, Finance, Accounting, Economics, or related field preferred
• Equivalent combination of education and relevant banking experience may be considered.

• 3+ years’ experience in commercial lending, business development, business banking or related experience
• Proven track record of sales, prospecting new business, and enhancing existing relationships
• Proven experience…